Not only is the consumer consistently underrepresented in existing markets but it is also starting to happen (again) in new technology markets.
I get it.
Nobody wants to build for the consumer because he is unwilling to change, uninformed, dispersed, unreliable, etc.
And sure, we (you and me) as consumers are responsible for changing that reputation if we want to get "the good stuff."
That is why everything I'm seeing is about building AI and LLMs to help existing enterprises do their jobs better. I heard this a while ago (maybe 2-3 years) and almost nothing has proven to be more accurate:
Incumbents don't adopt technology to change their business model. They adopt it to make their distribution channels (existing and perhaps new) cheaper.
So yes, there are a ton of AI-driven assistance being built. Trust me, there are more than you can count. As I expect(ed) they are falling flat because they were a rush to build "something I can sell to Google." There has not yet been a great consumer-focused company that disrupts the enterprise and gives the power-to-the-people (TM).
This is the opportunity no matter the industry (almost). This is the opportunity in fintech. Not just to use technology to change the landscape but to change the business models that we confront. In the case of fintech, to truly be able to own, understand, and manipulate our data to match and change each of our unique circumstances.
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